Privacy Policy
Your Data, Protected

1 Introduction & Scope

This Privacy Policy ("Policy") is published by 88piso ("we," "us," or "our"), the operator of the online gaming platform accessible at 88piso.app. It describes how we collect, use, store, share, and protect the personal data of individuals ("you," "the User," or "the Player") who visit our website, register an account, or use any of our services.

This Policy applies to all personal data processed by 88piso in connection with the operation of the platform, including data collected through the website, mobile interfaces, customer support channels, and any other touchpoints through which you interact with 88piso. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.

88piso is committed to processing personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable data protection laws and regulations in the Philippines. By using the 88piso platform, you acknowledge that you have read and understood this Policy.

2 Data We Collect

88piso collects personal data that is necessary for the operation of the platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect are described below.

2.1 Identity & Registration Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Username and encrypted password

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (including barangay, city/municipality, province, and postal code)

2.3 Financial & Payment Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank) where applicable
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds declarations where required by AML regulations

2.4 Gaming & Behavioural Data

• Game play history, including games played, wagers placed, and outcomes
• Session duration and frequency of play
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Log data, including access times, pages visited, and error reports

2.6 Communications Data

• Records of communications with 88piso customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submissions

3 How We Collect Data

88piso collects personal data through the following means:

3.1 Directly from You

The majority of personal data we hold is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions. You are not obligated to provide this data, but without it we cannot provide you with a 88piso account or gaming services.

3.2 Automatically Through the Platform

When you access and use the 88piso platform, we automatically collect technical and behavioural data through cookies, web beacons, server logs, and similar technologies. This data is collected to ensure the platform functions correctly, to detect fraud and security threats, and to improve the user experience.

3.3 From Third Parties

In certain circumstances, 88piso may receive personal data about you from third parties, including:

• Identity verification providers — to confirm the authenticity of documents submitted during KYC
• Payment processors — to confirm the status of deposit and withdrawal transactions
• Fraud prevention services — to identify and prevent fraudulent account activity
• Regulatory authorities — where required by law or in response to lawful requests

4 How We Use Your Data

88piso uses your personal data for the following purposes:

88piso will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 88piso processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 88piso — specifically, to operate your account, process transactions, and provide gaming services.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing is necessary for 88piso's legitimate interests, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

88piso does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the 88piso platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

88piso may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 88piso's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

7 Cookies & Tracking Technologies

88piso uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the 88piso platform:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 88piso platform. 88piso does not use third-party advertising cookies or cross-site tracking technologies.

8 Data Retention

88piso retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (as amended).
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.
• Technical logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 88piso's data disposal procedures.

9 Data Security

88piso implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 88piso platform
• Encryption at rest for sensitive personal data stored on our servers
• Multi-factor authentication options for player accounts
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of platform infrastructure
• Intrusion detection systems and 24/7 security monitoring
• Staff training on data protection and information security obligations

While 88piso takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights, 88piso will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 88piso. To exercise any of these rights, contact our Data Protection Officer using the details in Section 13.

88piso will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. There is no fee for exercising your rights, except in cases of manifestly unfounded or excessive requests.

If you are not satisfied with how 88piso has handled your personal data or responded to your rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Children's Privacy

The 88piso platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the 88piso platform in any capacity.

If 88piso becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 88piso platform, please contact us immediately using the details in Section 13.

12 Policy Updates

88piso may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the 88piso platform and, where appropriate, by sending a notification to your registered email address.

The updated Policy will take effect on the date indicated at the top of the page. Your continued use of the 88piso platform after the effective date of any update constitutes your acknowledgement of the revised Policy. We encourage you to review this page periodically to stay informed of how we protect your personal data.

The version history of this Privacy Policy is maintained internally by 88piso and is available upon request to the Data Protection Officer.

13 Contact & Data Protection Officer

88piso has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how your personal data is being handled, please contact our DPO using the details below.

All data privacy inquiries and rights requests should be submitted in writing to ensure a proper record is maintained. Our DPO will acknowledge receipt of your request within three (3) business days and provide a full response within thirty (30) calendar days.

Data Protection Officer contact:
[email protected]

General support inquiries:
[email protected]

If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.